Terms of Service | DR.Booked

Terms of Service

Last Updated: May 22, 2026

Welcome to DR.Booked. These Terms of Service ("Terms") govern your access to and use of the website, platform, and services provided by DR.Booked, Inc. ("DR.Booked," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of the Service

DR.Booked provides healthcare and aesthetic marketing services, including Search Engine Optimization (SEO), Pay-Per-Click advertising (PPC), website design and development, lead generation, AI-powered voice calling, AI SMS automated follow-up, AI WhatsApp messaging, and performance reporting. By utilizing our services, you grant DR.Booked the necessary rights and access to manage your marketing campaigns, communication channels, and advertising accounts as outlined in your specific client agreement.

2. Eligibility

You must be at least 18 years of age to use our services. By using our website or platform, you represent and warrant that you meet this requirement and possess the legal authority to enter into these Terms on behalf of yourself or the healthcare practice you represent.

3. Intellectual Property

All content, technology, software, designs, copy, and visual branding on the DR.Booked platform are the exclusive property of DR.Booked, Inc. or its licensors. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our platform for your practice's internal business operations. Any custom creative assets developed specifically for your practice (such as your final website layout or custom ad graphics) will transfer ownership as specified in your individual service agreement, subject to full payment of all applicable fees.

4. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. DR.BOOKED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION, RELIABILITY, OR ACCURACY OF OUR MARKETING SYSTEMS OR CAMPAIGNS. WE DO NOT GUARANTEE SPECIFIC RESULTS, PATIENT ACQUISITION NUMBERS, OR SEARCH ENGINE RANKINGS, AS PERFORMANCE CAN VARY BASED ON MARKET DYNAMICS, BUDGETS, AND ALGORITHMS BEYOND OUR CONTROL.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DR.BOOKED, INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, DATA, OR PATIENT BOOKINGS. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT PAID BY YOU TO DR.BOOKED IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

6. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Broward County, Florida. Both parties consent to the personal jurisdiction of these courts and waive any right to a jury trial.

7. Changes to These Terms

We reserve the right to modify or update these Terms at any time. When we make material changes, we will post the revised Terms on our website and update the "Last Updated" date at the top. Your continued use of our services after such changes are posted constitutes your acceptance of the new Terms.

8. SMS Terms and Conditions

DR.Booked utilizes automated messaging systems, including artificial intelligence, to facilitate communications between our practices and their patients. By opting in to receive SMS messages from us, or by enabling our automated SMS follow-up services for your practice, you agree to the following terms:

8.1 SMS Consent and Data Sharing

We collect and store phone numbers only from users who have explicitly consented to receive communications. Phone numbers collected for SMS consent, and the consent itself, will NOT be shared with third parties or affiliates for marketing purposes. All message exchanges are kept strictly confidential and secure.

8.2 Types of SMS Messages

Communications may include:

  • Customer Care & Operations: Service inquiries, appointment reminders, campaign status updates, follow-up messages, and billing inquiries.
  • Promotional Messages: Special offers, service announcements, and practice growth tips.

8.3 Message Frequency

Message frequency varies based on your interactions with our website, forms, and services, but promotional campaigns are typically limited to a maximum of five (5) messages per week.

8.4 Message and Data Rates

Standard message and data rates may apply for any messages sent or received, depending on your mobile carrier and plan details.

8.5 How to Opt In

You can opt in to receive text messages from us by filling out contact forms on our website, scheduling a strategy call, or initiating a conversation through our website chat widget.

8.6 How to Opt Out

You can cancel SMS communications at any time. Simply text "STOP" to any message you receive. After you send the message "STOP", we will send you a one-time confirmation SMS to verify that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from that specific campaign or number unless you opt back in.

8.7 Help & Support

If you are experiencing issues with our messaging service, you can reply with the keyword "HELP" for direct assistance, or contact us directly at [email protected] or call (954) 512-4950.

8.8 Standard Messaging Disclosures

Carriers are not liable for delayed or undelivered messages. We cannot guarantee instantaneous delivery, as network coverage and carrier delivery protocols are beyond our control.

9. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

DR.Booked, Inc.
Fort Lauderdale, FL
Email: [email protected]
Phone: (954) 512-4950